- Help Center
- Connection & Software Updates
- Scanner Troubleshooting
Scanner is not turning ON
- Ensure that the switch at the back of the scanner is flicked to the correct side.
- Disconnect the power cable at the back of the scanner and on the power block.
- Reconnect the power cable to the block and to the scanner. Make sure that the flat surface is facing upwards when connecting back to the Evolt Scanner.
- Connect to a different wall outlet or power strip.
- If you hear any sound or see lights from the vent, submit a ticket or contact Support