Nothing happens when you tap on Log In/ Sign Up for scan

Screen not responding to touch of Log In/Sign Up

• Check if there is a faint grey circle on the top right-hand side of your scanning screen. 
  If the circle appears grey, it indicates that the machine is passcode activated

• Enter operator passcode to log in for a scan 
• If the problem persists, navigate to the Control Panel and re-enter the Operator Panel credentials before attempting the scan again

Log in to the Operator Panel