1. Help Center
  2. The Evolt Active App
  3. Evolt Active App Troubleshooting

I did not receive activation email

No activation email received upon signing up for the Evolt Active App or completing a scan on the Evolt 360 Scanner.

  • Check in spam emails and all other folders 
  • Search for Evolt emails on All Mailbox
  • You can also activate your Evolt Active Account by going to the Evolt Active App or website, click on 'Log In,' and choose 'Forgot Password' to receive a Reset Password link and set up a password for your account.

    Reset Evolt Account password

  • If the issue persists and you still have not received an email, please submit a request through the Privacy Form.
    Privacy Web Page